Elina Kokorotsis – Owner and Founder, In The Worx, Coaching and Consulting | Intch (2024)

St. John Fisher UniversityAdjunct Faculty

Sep. 2023On-siteTeach HR Management to senior management of non-profits at the university's Center for Community Engagement. The non-profit HRM's class objective is to introduce the knowledge, skills, and abilities performed in human resources, with specific cases and examples focused on nonprofit organizations. The primary topics include human resource management, the employee experience journey, talent acquisition and onboarding, total rewards, compensation and benefits, employment law and regulations, employee training and development, and performance management.

Genesee & Wyoming Inc.Director, HR Information Systems

Jan. 2021 - Apr. 2024Rochester, New York, United States● Provide leadership, direction & oversight of HR Technology functions, including continued improvement of the UltiPro Kronos Group (UKG) platform, data governance, controls and processes in addition to managing HRIS support, integration and people/projects/initiatives. ● Provide management level coordination between HR departments & business units to ensure appropriate solutions are implemented & effectively managed.● Build and maintain a strategic HR Technology roadmap in collaboration with the HR Leadership team. Manage technical and functional resources to provide support for Employee Data Administration, Benefits, Position Administration, Compensation, Recruitment, Talent Management, Business Intelligence, Training, Employee/Manager Self-Serve and Payroll. ● Function as the HRIS Security Officer, ensuring system security compliance with Sarbanes Oxley requirements & accountability for supporting internal & external audit processes.

In The Worx, Coaching & ConsultingFounder & President

Jun. 2020Rochester, New York, United StatesWith life being always in the worx, I support overwhelmed HR Professionals and Business Owners become intentional and present leaders, find focus through self-leadership, and successfully improve their employees’ experience and day-to-day work. Website: https://www.intheworx.orgFind me on Instagram: https://www.instagram.com/LifeIsInTheWorx/Find me on Facebook: https://www.facebook.com/lifeisintheworx

Excellus BCBSManager, HRIS

Sep. 2018 - Dec. 2020Rochester, New York Area• Oversee, plan, direct and manage all HRIS and LMS functions, including designing, developing, testing, monitoring, implementing and maintaining UltiPro HRMS modules (from Ultimate Kronos Group). Responsibility includes the integration of HRIS with other HR related systems, as well as other business applications, as appropriate.• Manage technical and functional resources to provide support for Employee Data Administration, Benefits, Position Administration, Compensation, Recruitment, Talent Management, Business Intelligence, Training, Employee/Manager Self-Serve and Payroll.• Collaborate with HR Leadership, HR Business Partners, and SVP of HR to provide strategic leadership in analysis, design, development, implementation & troubleshooting of existing and new HRIS system requirements.• Provide management level coordination between HR departments & business units to ensure appropriate solutions are implemented & effectively managed. Function as the HRIS Security Officer, ensuring system security compliance with Sarbanes Oxley requirements & accountability for supporting internal & external audit processes. • Serve as the liaison to Ultimate Software to ensure compliance with contract service requirements, purchased system modules are supported, and that contracted statements of work are delivered and supported appropriately.

Excellus BCBSLearning & Organizational Development Consultant

Dec. 2015 - Aug. 2018Court Street - Human Resources•Lead the strategy design and development, as well as implementation of the Lifetime Learning Corner (Cornerstone OnDemand Learning Management System) for LTHC. Collaborated with 11 Training Functions, HR Business Partners, Senior Leaders, & over 60 key individuals to drive change on Learning Technologies.•Established the Learning Governance Board with 11 Training Functions throughout the company to streamline training initiatives and breakdown the silos throughout the divisions.•Leader of multiple L&D programs, such as the Learning Electives, Employee/Career Development, & SkillSoft Professional & Leadership Advantage eLearning courseware. Responsible for building strategy, project plans, cross functional execution and improvements of these programs’ content, structure, and training evaluations.•Certified Coach: Provide Coaching to new leaders and support them in their development journey. •Partner with HR leadership, HR Business Partners, HR Centers of Excellence, and other key stakeholders to evaluate IT and CAO divisions’ overall learning requirements, business objectives, desired results, and constraints. Work closely with those divisions’ HR Business Partners to support their division’s growth and development, by delivering leadership, employee and team development solutions. •Create, design, develop, and deliver classroom based and/or WebEx training, and/or eLearning.•Current area of focus includes design of training data collection, complex training data analysis, training effectiveness metrics and ROI calculations on L&D initiatives. •Remain current and relevant with trends in the Learning & Development industry. Continuously upgrade professional skills and self-leadership.

Excellus BCBSIT Business Operations Analyst III

May. 2015 - Dec. 2015Rochester, NY•Provide IT organizational support to the Office of the CIO. •Oversee IT Summer Intern Program strategy and execution; Develop strategy to strengthen partnerships with are collages’ career centers. •Train and mentor others throughout IT regarding how to effectively use the career path skills and tools. •Works with IT leaders to support growth and development solutions for leaders and employees.•Identify and design learning interventions to close employee skill, knowledge and performance gaps.•Create and contribute to the analysis, design, development, and delivery of training and materials through classroom, on-line reference systems and eLearning.•Design and build content for training curriculums and ensures materials are evergreen.•Advance competence, skill based knowledge and performance through effective training sessions, lunch and learn offerings and other methods to promote self-learning.•Handle all logistics for training courses including room, webinar, materials, invitations, etc.•Responsible for data tracking for participants and time spent to support the training dashboard. Measures ROI on training effectiveness.•Provide project management services in regards to the IT Organizational Development (ATF7) program.•Provide consulting and project management services for all Excellus Health Plan companies about Cisco WebEx.•Act as a trusted resource for educational needs. •Remain current with trends in the learning and organizational development industry.

Excellus BCBSProject Manager II, IT Business Operations

Apr. 2014 - May. 2015Rochester, NY• Provide IT organizational support to the Office of the CIO. • Provide project management services in regards to the ATF 7 – Organizational Development program. Upon completion of the program, responsibility will include:o Diagnose potential organizational problem areas.o Implement organizational effectiveness interventions.o Design, develop, and implement team-building exercises and workshops.o Develop methods of measuring if performance management aligns with organizational goals.• Consult with management and other leadership to identify business processes.• Identify and evaluate business initiatives to ascertain appropriate programs that meet company goals.• Create effective strategic planning and communication methods.• Develop methods for data file formatting, data analysis methodologies, and management reporting.• Identify data collection tools, data sources, benchmarks, and performance targets.• Provide consulting and project management services for all Excellus Health Plan companies about Cisco WebEx.

IPLogic, Inc.Project Manager (working onsite at Excellus BCBS)

Oct. 2013 - Apr. 2014Rochester, New York Area• Provide on-site consulting and project management services for Excellus Health Plan, Inc.• Direct and coordinate activities concerned with the installation, configuration, and implementation of Cisco WebEx to Excellus Health Plan, Inc. and its Subsidiaries. • Participate in the conceptual development of the project and oversee its organization, scheduling, and implementation.• Plan roll-out of Cisco WebEx to subsidiaries in concert with IT Managers. Manage initial focus group of 450 users and then roll-out Enterprise wide.• Design, develop, and implement:oFormal process for WebEx Account ProvisioningoEnd-User Marketing and Training ProgramsoSurveys and Feedback FormsoFormal process for hosting and producing High-Profile events for Directors, VPs, and SVPs.• Analyze WebEx survey and feedback data to identify trends, gaps, strengths, and areas of need.• Develop periodic WebEx utilization reports, management summaries, and graphic representations.• Act as a WebEx Producer to High-Profile Events for Directors, VPs and SVPs.• Deliver interactive and effective training to IT Help Desk, Desktop Engineers, and other new users.• Manage day-to-day operational aspects of the WebEx Project and Scope.

Paychex IncTraining Support Analyst

Feb. 2012 - Oct. 2013Panorama Trail•Support the Leadership Development team with their training initiatives, planning, and evaluation. Provide ongoing communication to Managers, Sr. Managers, and VPs regarding training needs and outcomes.•LMS Administrator - Apply knowledge of the Learning Management System (LMS) to provide transactional support to Trainers, Trainees, Field Supervisors, Managers, Sr. Managers and VPs.•Coordinate scheduling of training courses and facilities using the LMS.•Cisco WebEx Administrator - Responsible for the service, training and support of over 5,000 WebEx users with Cisco WebEx functionality: Meeting Center, Support Center, Training Center, and Event Center.•Act as a WebEx Producer for High-Profile VP Events with more than 1000 participants per session.•Develop course objectives, outlines, lessons plans and other instructional material to ensure WebEx training effectiveness. Achievements: •Completed numerous projects as a Cisco WebEx Administrator to ensure proper training of field partners.•Coordinate and evaluate the status of WebEx training programs to ensure that the needs of the field organization are met and proactively consult with functional managers to meet the demand.•Regularly train fellow team members on process improvements and WebEx technology by providing new and up to date technical and process information.•Participate on project teams by interfacing with Training Center functional managers, project managers, and trainers, as well as LMS software developers and other IT support personnel to develop and maintain the LMS.

Paychex IncHR Online Advisor

Oct. 2010 - Feb. 2012•Train clients on the use the HR Online application, drive further client utilization, & diagnose and resolve client issues.•Maintain an extensive knowledge of all features of HR Online, including benefits, payroll, and HR regulations.•Troubleshoot and resolve clients’ technical issues related to HRO & the Update Agent application. Engage other Paychex organizations, including MMS Operations and MMS Sales, to coordinate clients’ support.•Continuously consult with clients regarding their specific company operations & recommend best use and customization of HR Online.•Establish and maintain positive working relationship with clients & coworkers to promote the Paychex values.•Facilitated formal team meeting and presented on the topic of Time Management.

PaychexHuman Resource Specialist II

Feb. 2008 - May. 2008•Senior Support Specialist, mostly responsible for supporting Paychex clients with Employee Screening Services (Background Checks)•Responsible for closely working with United States Criminal Investigational Services (USCIS) to ensure proper reporting of background checks for Paychex clients and their employees.•Responsible for internal processes, including Split/Deletes, PMR028, Post Money to the Backorder, DMG Alerts, and the reviewing and inputting of Paychex Employee Screening Service plans.•Participated in Testing for PDC upgrade for both the Specialist I and II•Responsible for training new employees in the team.

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